MyCyberTwin Privacy Policy - Effective February 2007

 

About MyCybertwin.com

MyCybertwin is a Social networking service and instant chat robot creator, which allows you to create a unique intelligent character to represent you online and communicate with other people.

 

The services offered MyCybertwin (Mycybertwin, or "we") include the mycybertwin.com website, the MyCybertwin.com chat windows, the mycybertwin emails and contact services,  and any other features, content, or applications offered from time to time by MyCybertwin.com in connection with the MyCybertwin Website (collectively, the "Mycybertwin Services"). The MyCybertwin Services is based in Australia. Content includes content created on the mycybertwin, and includes all responses created in creating your mycybertwin, links, and any other content created or fed to your mycybertwin to train it, whether your mycybertwin is viewed on the mycybertwin site, or embedded in another website.

MyCybertwin.com cares deeply about online privacy If you have any questions concerning this privacy policy, please email us at info@mycybertwin.com

 

Information Collection and Use by MyCybertwin.com
MyCybertwin.com collects user submitted information such as name, email address, and age to authenticate users and to send notifications to those users relating to the MyCybertwin.com service. MyCybertwin.com also collects other profile data including but not limited to:

Contact information: This includes an email address where we can contact you. It may also include your name, mobile phone number, other phone numbers or address details. This information is collected as part of the member registration process and mycybertwin creation process, and is provided by you. You can update it at any time. personal interests, gender, age, education and occupation in order to assist users in finding and communicating with each other.

Profile information: such as age, gender, nationality, interests, marital status, location etc. Please look at any profile on the MYCYBERTWIN site, and the classrooms, to see the full range of information collected. This information is collected as part of the member registration process, and is provided by you. You can update it at any time.

Communications (by email or other means, which pass through the MYCYBERTWIN systems) between yourself and other members or employees of MYCYBERTWIN.

Other personal information provided voluntarily by you. This could be in response to surveys, contests or online activities, or during creation of your mycybertwin.

Emailed comments and/or opinions of other members or site visitors about you. These may include testimonials, complaints and general member feedback.

Other members' 'private notes' about you. An individual member may add you to his or her list of favourites and make notes there to help him / her remember his / her communication with you. These notes are only ever visible to that individual member. MYCYBERTWIN staff do not monitor or look at these notes in ordinary circumstances.

Non-personally identifiable information, such as your IP address, browser type, pages visited etc. None of this information identifies you personally. MyCybertwin.com also logs non-personally-identifiable information including IP address, profile information, aggregate user data, and browser type, from users and visitors to the site This data is used to manage the website, track usage and improve the website services. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to members. User IP addresses are recorded for security and monitoring purposes

User Profile information including members' pictures and first names are displayed to people in order to facilitate user interaction in the MyCybertwin.com social networking community. Email addresses are used for the purposes of inviting new friends to join MyCybertwin, to add users to members' friends' networks, and to send notifications related to the service. With the exception of inviting friends, adding friends, and notifications, a user's email address is not shared or displayed to people within a user's personal network. Users within a personal network communicate on MyCybertwin.com with each other through the MyCybertwin.com service, without disclosing their email addresses. Users' full names are never directly revealed to other members. To facilitate searching and finding friends and acquaintances on the service, MyCybertwin.com may allow users to search for other members using first and last name, email address, and schools and/or companies where users may have attended or worked.

We may also use a user's email address to send updates, a newsletter or news regarding the service. Users may choose not to receive email of this type by changing their "notification" setting to "Do not send me notification emails" in the user "Account Settings"

From time to time, MyCybertwin.com or a partner, may sponsor a promotion, or contest on MyCybertwin.com. Users may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. We may transfer personal information to certain ad partners that you have requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.

 

Invitations and Other Communications to Non-members
MyCybertwin members can invite friends to join the service by sending invitation emails via our invitation system. MyCybertwin.com may store the email addresses that members provide so that the respondents may be added to the friend's list of the member sending the invitations, and also to send reminders of the invitations Recipients of invitations from MyCybertwin.com may contact MyCybertwin.com to request the removal of their information from our database.

MyCybertwin members may also store email addresses of people they know in their internal MyCybertwin address book and may also choose to send invitations and other communications to those addresses.

You may prevent MyCybertwin.com email invitations and other messages from being sent to any email address you control by sending a single email with the subject "BLOCK EMAILS" info@mycybertwin.com. Please note that the email must come from the account you wish to block.

 

Use of Cookies
MyCybertwin.com uses cookies to store visitors' preferences and to record session information, for purposes including ensuring that visitors are not repeatedly offered the same advertisements and to customize newsletter, advertising, and Web page content based on browser type and user profile information. .  The primary purpose of cookies is to maintain your customized settings on a site. Members that do not accept cookies will be able to log on to the site, but profile identifying information will appear in browser URLs and may compromise account security.

You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set -- each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences -- however, you must enable cookies from MyCybertwin.com in order to use most functions on the site Please note that MyCybertwin allows 3rd party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Advertisers' use of cookies is subject to their own privacy policies, not the MyCybertwin Privacy Policy

Links
MyCybertwin.com contains links to sites. MyCybertwin.com is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site. Our privacy policy only governs information collected on MyCybertwin.com.

Chat Rooms, WebLogs, Message Boards, Public Forums
Please be aware that whenever you voluntarily post public information to chat windows or other Public Forums, that that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications.

Correcting/Updating or Removing Information
MyCybertwin.com users may modify or remove any of their personal information at any time by logging into their account and accessing features such as Settings and Account Info.

Third Party Advertising
Ads appearing on this Web site may be delivered to users by MyCybertwin.com or one of our Web advertising partners. Our Web advertising partners may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This privacy statement covers the use of cookies by MyCybertwin.com and does not cover the use of cookies by any advertisers.

Security
MyCybertwin.com member accounts are secured by member-created passwords MyCybertwin.com takes precautions to insure that member account information is kept private. We use reasonable measures to protect member information that is stored within our database, and we restrict access to member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the security of member account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time For any additional information about the security measures we use on MyCybertwin.com, please contact us at info@mycybertwin.com

Sharing and Disclosure of Information MyCybertwin.com Collects
Except as otherwise described in this privacy statement, MyCybertwin will not disclose personal information to any third party unless we believe that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by MyCybertwin.com, whether or not a response is required by applicable law; (2) to enforce the MyCybertwin.com Terms of Use Agreement or to protect our rights; or (3) to protect the safety of members of the public and users of the service. MyCybertwin reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of MyCybertwin or substantially all of its assets to that successor in interest For more information see the "Changes in Our Privacy Policy" section below.

 

How we use the personal information we collect about you.

MYCYBERTWIN may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. MYCYBERTWIN generally uses personal information to:

·         Provide you with products or services you have requested

·         Personalise and customise your experiences on MYCYBERTWIN

·         Post profile information on the MYCYBERTWIN website that is used to promote you to our other members. As such, it may be viewed by individuals anywhere in the world.

·         Help MYCYBERTWIN manage and enhance its services

·         Communicate with you (including forwarding messages from other members)

·         Provide you with ongoing information about opportunities on MYCYBERTWIN in which MYCYBERTWIN believes you may be interested

·         Give you the opportunity from time to time to receive e-mail and 'e-newsletters' from MYCYBERTWIN

Communications with other members are passed on to those members automatically. They are also stored for a limited period so that they can also be accessed via the MYCYBERTWIN website by either party.

Other personal information provided voluntarily by you is used to better understand our members and to help us improve and promote our services.

Complaints are investigated as appropriate. The fact of the complaint may be recorded and details stored in case of future complaints against the same member.

Non-personally identifiable information is aggregated and used to help us improve our service and infrastructure.

In most cases where MYCYBERTWIN asks you to provide information about yourself, if you do not provide MYCYBERTWIN with that information, MYCYBERTWIN will not be able to provide you with the requested product or service.

MYCYBERTWIN may disclose personal information to other companies in the RelevanceNow Group that may only use it as set out above.

MYCYBERTWIN may also provide your information to:

·         third parties engaged by MYCYBERTWIN to perform functions on its behalf, such as processing credit card information, mailouts, debt collection, marketing, research and advertising

·         third parties authorised by you to receive information held by MYCYBERTWIN

·         other third parties, as required by law

 

Updating, storage and security of personal information held by MYCYBERTWIN

You can update your contact and profile information at any time by logging onto MYCYBERTWIN's website and following the appropriate links.

Communications with other members are deleted from our systems on a regular basis.

Other personal information provided voluntarily by you in response to surveys, competitions etc is deleted on a regular basis as soon as possible after the end of the event.

Testimonials, complaints and other feedback are stored indefinitely.

 

Finding out what personal information we hold about you

You can access all the contact and profile information we hold about you at any time, simply by logging on to the MYCYBERTWIN site.

 

 

Balancing the Privacy Needs and Rights of Two or More Members

Please note that as a general policy, MYCYBERTWIN does not review the content of private e-mail messages or screen the Profiles posted by MYCYBERTWIN members (although it may periodically review the information posted in the public areas of the service) and accepts no responsibility for resolving disputes between members.

MYCYBERTWIN receives communications from members concerning other members. These may be testimonials, complaints or general information. MYCYBERTWIN aims to be as open as possible with all its members, without compromising the privacy of any individuals.

If you complain about another member, we may advise that member that a complaint about him / her has been received. However, we will not tell the member who made the complaint without your express permission. Further, if we suspect that the member would be able to identify who made the complaint, we will not advise that a complaint has been made unless we have your express permission.

When a complaint about a member is received, no action will be taken unless the complaint is substantiated by evidence. However, a record of the complaint may be made and included in the data held about that member.

Communications between two members will be released to either member on request. They will not be released to third parties.

If another member has written 'private notes' about you, MYCYBERTWIN considers that those notes were written for that member's use only, and to display them to others would be a violation of that member's privacy. Those notes will not as a rule be released to you, even if you request all information held by MYCYBERTWIN about you.

 

Changes in Our Privacy Policy
From time to time we may make changes to our privacy policy MYCYBERTWIN may, from time to time, review and update this privacy policy statement to take account of new laws and technology and changes to MYCYBERTWIN's operations . If we make changes, we will post them on our site to make users aware of what the changes are so users will always be aware of what information we collect, how we use it, and when we may disclose it. A User is bound by any minor changes to the policy when she or he uses the site after those changes have been posted If, however, we are going to use users' personally identifiable information in a manner materially different from that stated at the time of collection we will notify by posting a notice on our Web site for 30 days.. All personal information held by MYCYBERTWIN will be governed by its most recent policy, posted on MYCYBERTWIN

 

Contacting MyCybertwin

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site,  please contact us in any of the following ways:

 

 

Email

info@mycybertwin.com, with the title PRIVACY.

 

 

Write To

MyCybertwin, Suite 1901A, Tower A, 821 Pacific Highway, Chatswood, Sydney, NSW, Australia, 2067.

Please include your MyCybertwin name and tell us the email address on your MYCYBERTWIN account